1Data Controller

ALNA Minerals Trading L.L.C.
Office 1818, 18th Floor, The Binary by Omniyat, Business Bay, Dubai, UAE
Email: admin@alnamineralstrading.com

2Information We Collect

Identification and KYC data: full name, nationality, date of birth, passport or official identification documents, proof of address, and, for corporate clients, incorporation documents and information on directors, shareholders, and ultimate beneficial owners.

Contact information: email address, phone number, postal address, and company details.

Financial and transaction data: bank account confirmations, bank references, payment details, and records of transactions conducted with us.

Compliance data: information obtained through due diligence, sanctions screening, and counterparty risk assessments, as required by applicable AML/CFT regulations.

Website data: technical information such as IP address, browser type, device information, and usage data collected through cookies or similar technologies.

3How We Use Your Information

• Verify the identity of clients and business partners (KYC)
• Conduct due diligence, sanctions screening, and risk assessments required by law
• Execute, document, and manage commercial transactions
• Comply with legal and regulatory obligations, including AML/CFT requirements under UAE law and applicable international standards
• Respond to inquiries and communicate about our services
• Maintain the security and proper functioning of our website
• Protect our legal rights and prevent fraud or misuse of our services

4Legal Basis for Processing

We process personal data on the basis of: (a) compliance with legal and regulatory obligations; (b) the performance of a contract or steps taken prior to entering into a contract; (c) our legitimate business interests, including fraud prevention and security; and (d) your consent, where required.

5Sharing of Information

We do not sell personal information. We may share personal data with:

• Regulatory and governmental authorities, including the UAE Central Bank, law enforcement, customs authorities, and financial intelligence units, where required by law
• Banks and financial institutions involved in processing payments related to transactions
• Professional advisors such as lawyers, auditors, and compliance consultants, under confidentiality obligations
• Service providers who support our operations (e.g., IT and secure document management), bound by data protection obligations

6International Transfers

Given the international nature of our business, personal data may be transferred to and processed in countries outside the UAE. Where such transfers occur, we take reasonable steps to ensure an adequate level of protection in accordance with applicable data protection laws.

7Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy and to comply with our legal obligations. Records related to transactions and KYC documentation are retained for the minimum periods required by applicable AML/CFT regulations, after which they are securely deleted or anonymized.

8Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Access to KYC and transaction records is restricted to authorized personnel, including our Compliance Department.

9Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where legally permissible
• Object to or request restriction of certain processing
• Withdraw consent, where processing is based on consent

Please note that certain data must be retained by law (for example, KYC and transaction records under AML regulations) and cannot be deleted upon request during the mandatory retention period. To exercise your rights, contact us at admin@alnamineralstrading.com.

10Cookies

Our website may use cookies and similar technologies to ensure proper functionality and analyze usage. You can manage or disable cookies through your browser settings; some features of the website may not function properly without them.

11Third-Party Websites

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website, with the effective date indicated at the top.